Become a HALO Angel Click here to earn your wings HALO's Main Shelter Cat and Dog Adoptions Mon - Fri 11AM-6PM (apps accepted until 545p) Sat & Sun 11AM-5PM (apps accepted until 445p) Phone: 602-971-9222 3227 E Bell Rd, Ste D151, Phoenix, AZ 85032 (map) (Located behind Denny's on the SW corner of the parking lot) HALO Pet Adoption Center Cat and Dog Adoptions Mon-Sun 11AM-6PM (apps accepted until 545p) Phone: 602-997-HALO (4256) 9617 North Metro Pkwy E, Phoenix, AZ 85051 (map) (Located within Metrocenter Mall, near Sears on the lower level) PetSmart Everyday Adoption Center Cat and Dog Adoptions Mon-Sun 11AM-6PM (apps accepted until 545p) Phone: 623-492-9045 Option 5 2901 W.
Agua Fria Freeway, Phoenix, AZ 85027 (map) (Located within PetSmart Deer Valley) PetSmart Everyday Adoption Center Dog Adoptions Only Mon-Sun 11AM-6PM (apps accepted until 545p) Phone: 480-429-4519 Option 5 4380 N. Miller Road, Scottsdale, AZ 85251 (map) (Located within the Scottsdale Old Town PetSmart) Additional Adoption Locations HALO Thrift Boutique Tue-Sat 10AM-5PM, Sun 10AM-4PM, Closed Mon Phone: 602-274-3444 www.
facebook.com/HARescueThrift 11649 North Cave Creek Road Suite F, Phoenix, AZ 85020 (map)See Also: Does Cetaphil Test On Animals
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From a jungle of rain-washed pines and junipers spearing the recent blueness with the Florida sky, ran a small, tawny-haired boy. His bare toes, extending from his overalled legs, crackled against the fallen palmettos. He leaped in to the air, flinging his arms towards a flock of white doves circling previously mentioned him.
78 3227 East Bell RdD151Phoenix, AZ 85032 (602) 971-9222 Omg the employees are awesome my pride and joy Marley my puppy is requiring his shots, they are so helpful and animal loving it is a peaceful feeling to leave someone that's a part of your family with people you trust we have an ongoing relationship as he is requiring additional shots and he's also going to be taken there for daycare. I hope my experience here on is as positive as I've already had I strongly recommend.
. OMG! I love my new kitten! He came with the name "Hazelnut", (we will be working on the name). Obviously well cared for in foster care as he is not skittish but snuggly and vivacious. I adopted him from the Halo adoption center at the Petsmart at I17 and the 101. Happy to pay the adoption fee for a healthy pet that is spayed and has a microchip. Lots of adorable pets to choose from at that site.
I had the most wonderful experience with Halo. I found a lost cat that was microchipped to Halo. Unfortunately halo had no record of this cat (which was disappointing but I understand mistakes happen) and no one responded to the flyers I posted or my online posters. Halo took her back in without charging me anything of course and were very helpful and kind to me and asked me everything I knew about her and had learned over the past few days housing her.
They then showed me how to watch her on the site to see when she is adopted (her name is pumpkin go adopt her she's sweet as can be!) The manager even came out and talked with me! They are great people and it was a pleasure working with them :) Thought we were doing a good thing by getting a rescue dog. We rescued a Scotty dog here that "has great temperament" and is "perfect for a family". Got this dog home and he was so vicious.
Attacked and bit the neighbor kids and then attacked my daughter in the kitchen. Talked to Halo about bringing the dog back since this "rescue" cost us $400. They wouldn't take the dog back. They were condescending and told us there is no way the dog is mean because they observed it at the rescue. Obviously not. So we had to get rid of the dog and are out $400. So much for rescuing. We got a breeder puppy for less cost and no emotional issues.
Just walked through here and was not impressed. The way the dogs are kept makes it impossible to see the smaller ones. We were wondering why it smelled so bad and quickly found our answer. Every single kennel had urine, feces or both. I was interested in a dog, so I called before hand to see if he was still available before I made the 45 minute drive through traffic. The woman confirmed that he was available.
After making the long drive, I inform the person behind the desk that I'm interested in one of the dogs. She cuts me off and says he's already been adopted. What are the odds that he was adopted within the time I called and when I got there? Whatever. They overcharge for these poor animals (MCACC only charges $0-$150, they charge +$400 for a puppy) and they really don't have anything to show for it.
There were multiple workers in the back sitting on computers while families are waiting in the lobby to see the dogs. Very poorly run, overpriced, the poor dogs deserve much better. Well...an adopted pup isn't excepted to be perfect. I had a big hole in my my heart after my adopted dog Louie almost 16 years old passed from cancer. I was open to another dog that needed a home ......so I adopted Charlie from Halo.
I knew he might not be be perfect and I was aware he might need.. training....... To my surprise he is nearly a perfect house guest. and I'm not sure about training....I love Charlie......anybody would....and anybody would love Halo...no matter what..Halo has a 10 day return policy.......I'd never return Charlie... I love dog shelters, and rescues, but rescue a dog from somewhere else like the pound/animal care and control where the dogs are at risk for being euthanized.
The volunteers/service workers, whatever they are make it VERY clear they don't need your service, probably because they charge so much per adoption. The service is very poor, and they only let you get dogs out depending on your qualifications to care for the dog. I was rejected to see a dog, because the dog was aggressive? What about training the dog then, instead of locking him up in the tiniest space with no human interaction.
It infuriates me how dogs are treated sometimes!! I wanted to meet him and let him play a little outside his cage. A little weird, but oh well. They also take in highly aggressive dogs, but then don't let them out for meet and greets, or go to behavioral training?? It's not safe to keep huge dogs in and never let them out, sorry but the tiny space you keep dogs in is detrimental to their health. I was very disappointed with my experience here.
It's a nice shelter, but very over-priced, and more about making $$ than actually finding the dogs a good and proper home. Invest your time and money elsewhere. The customer service was honestly terrible. I left feeling highly disrespected and upset that these so called "dog-lovers" are so harsh with no interpersonal skills with humans. The people at the front desk seemed more highly trained and friendly, but the others that take you for "meet and greets" are really unexperienced, young, and just flat out rude.
Sure hope they were volunteers and not employees. Phenomenal experience with all the staff. Everyone was helpful, kind, intelligent and knowledgeable. My girlfriend and I went with a female dog Etsy in mind who we had visited once before, but our dog didn't end up matching to well with her. The staff walked us through the introduction of the dogs. We ended up adopting Spofty an amazing male lab mix who stole our hearts and seems to love his new home.
Not much of a rescue, more like a business, money comes first, then the animals. They will only rescue an animal if there is a buck in it for them. I would avoid this place. HALO is the worst! I went to this shelter to meet a dog and I was told her was very timid. I wasn't expecting a dog to be shaking with fear but we warmed up to me quickly. I went back three days later and adopted him. I was told he had no medical issues, he no longer needed to take antibiotics for kennel cough, and the doctor cleared him that morning.
I took him to my gf's house and knew immediately something was physiologically wrong. He was forcing excessively like one would do if they were really constipated, so I called the "Rescue" and told him it'd been a couple hours since I picked him up and he seems constipated and got slapped with, "the dog is your responsibility now, blah, blah, blah." Well after taking the dog to my own place the next morning, less than 24 hours after adopting him, I put him in the bathroom, because I knew he would pee when I left him alone (he peed in my car when I left him alone).
When I came back and opened the bathroom, there is pee on my rug, and bloody urine drops on the tile. I took him to the emergency room a day or two later, suspecting he had a UTI, and the doc prescribed some antibiotics as a first try and suggested more costly things I could try if it didn't work. Six days go by and the dog is still straining to urinate, to the point where only blood comes out. I had to take him to the vet.
The vet said he had a tumor, severe cystitis, or crystal sludge after I requested an ultrasound. I ended up taking him back because I couldn't afford $2000 surgery. I take them all my the info from the doctor and the ultrasound image, and I sent them an email with the info from the doc at the ER about his possible heart murmur and dental problems. NO RESPONSE HOW IN THE HELL IS SOMEONE NOT NOTICING THIS DOG STRAINING TO PEE?!!! 1.
They volunteers are poorly trained and unobservant. 2. Different people are responsible for a particular animal, so there is no way to determine if it's behaving out of the ordinary. 3. There are 2-3 dogs in one room. ROOM not kennel like you see at the Humane Society and Arizona Animal Welfare League where dogs have access to the outside. How the hell can you see if each dog is going to the bathroom when you have 3 dogs pooping and peeing in the same small area on some newspaper.
4. They don't have their own damn vet. They use the MCACC vet since they're attached to them. How can you be a dog and cat rescue and you don't have your own vets. HALO is a "Rescue" that I would put in the "My ego is so bloated because I "save" these lives, but I'm full of crap, because I don't actually take care of them" category. They simply do not have the resources to service the number of animals they "save" from MCACC.
They should stop taking in new animals if they can't take care of the ones they already have. They are full of crap and the owners should be ashamed. If you aren't really rich and/or you don't have rich friends to invest, don't start a animal rescue. I ended up taking him back sadly, because I couldn't afford the $2000 surgery. I gave them all the info from the vet and the ultrasound image, and I sent them an email with the info from the vet at the ER about his possible heart murmur and dental problems.
NO RESPONSE. They probably didn't tell the next adopter this. They don't care. I'll never go back. Fake Rescue. DO NOT ADOPT FROM HERE I don't care about the price knowing it goes to the shelter. But when I payed for my dog on June 11 they didn't tell me till after I couldn't take her home for 7-10 days.. I call at 5 days to see how she is and she has a runny nose will be on antibiotics for 3 days.
.. I call back 4 days later to see how she is and they say she has kennel cough and has to be on antibiotics for for a total of 10 days from the June 14th...not 3 days... and then want to tell me she has a potential of being sick for another 10days.. it's crazy to me the lack of communication.. the only reason I know about my puppies illness is because I had to call them. Then after I expressed concern for the puppy they said they are not ganna adopt my puppy out to me.
He said they were under staffed which I get it happens but they should train the employees not to give out false info. My daughter adopted an adorable 11 month old a week and a half ago. Two days later it became very sick-two vets later and $1000.00 is bills it was determined that the poor dog has a serious upper respiratory infection or distemper. When she called to ask them what to do they told her that is was her responsibility since she adopted her.
WHAT!! No help whatsoever. Not please bring it back and we will nurse it to health, or we will treat it until it gets better. 10 days of adopting a "healthy" puppy with a serious illness and no recourse. Do not go there to adopt! Do they really care about the dogs or just to meet the 'quota' to get dogs adopted out as fast as they can?! Not fair to my daughter or the dog! Just adopted a second pup from Halo a few weeks ago.
..a golden ret/shepherd mix. We looked at several dogs the day we went and Halo reps did a good job showing us how to introduce our pup to potential dogs. The process does take a while from the time you walk around and choose the dogs you'd like to visit with individually to final paperwork so give yourself adequate time...like 2-3 hours. ***Oh, and write the Kennel number down on the slip... not the number on the dogs intro sheet attached to the Kennel as Halo moves dogs around and intro sheets don't get updated.
Also write down the dogs name (and breed) as sometimes there are several dogs in each Kennel. As a few people have mentioned, Halo asks potential adoptees to fill out a quick form...I have no objection ... it's very general info. The staff was great all around. Very patient. I adopted another pup from Halo earlier this year...there was another dog I considered the same day who hadn't been spayed so I asked Halo to call me when she was available (I wanted 2 dogs).
Halo called me 2 times to follow up and see if I still wanted the pup but I felt I had enough on my plate with the 2 month old puppy I adopted. Another reviewer wasn't happy with follow-through so thought I'd mention my experience. Adoption fee was on the high side ($355 this adoption, $255 last adoption) ... the dogs I adopted came from the MCACC side. The fee does cover spay, neuter/chip/dog license/vaccinations.
Both dogs were puppies. First adoption...pup was only a few months old and so had to pay for 2 additional sets of vaccinations...Petco has a great program/good $...so factor this into the adoption cost. Both pups are happy, healthy and well adjusted. Here are a few additional important tips: *Have your pup thoroughly checked for tics before leaving the facility...then you won't have to deal with an infestation at your home.
Also ck your dog at their new home for the next week or so and give a tic bath as soon as possible (after spay/neuter). Common tic sites are along the collar/ears/cheeks/between toes, etc. **Have the pup ckd for kennel cough before leaving...if the dog has been at the shelter for several days (even with vaccination given) chances are high they might have developed the cough. A simple antibiotic from the shelter will take care of.
..but must be done before the pup leaves the shelter. Shelter does not cover anything once you leave. All in all, I had a good experience and appreciate the service Halo provides. I adopted from AZ Humane Society about 17 years ago and appreciate how organized Halo is. They also send you home with a leash and bag of food. Nice:) Every animal deserves a rescue and we have rescued 5 dogs and 1 cat.
However...the dog we rescued from Halo was not what his papers said... we rescued a male cairn terrier mix but his papers said female spayed. Our concern was that yes the wrong boxes could be checked off the breed and medical records could have been wrong. When we called there they insisted it was a female when clearly we explained he had male parts!! They made bring him back to show them... really??! Ok we do and all they do is repeat well Maricopa county gives us the paperwork so we go by that.
... really? So you don't look at the dog to see if it's a match? Ridiculous!! Az humane society is so much more efficient. My concern was did he/she really get all the boosters? I don't want to traumatize a 7 month old puppy. Who now has signs of parvo but the manager said he didn't look like he had it... really and she would know how? Obviously they didn't know the difference between a male and female.
All I can say is at that emotional moment when are bringing home your rescue... check the papers thoroughly. They didn't offer any help for further vaccination and insisted it was all my responsibility . I originally went to HALO on 11-20 looking to adopt a dog. I found a very sweet and adorable dog and decided to adopt to her. She wasn't spayed yet, and we couldn't take her home- that makes sense, and I was totally okay with waiting.
HALO was very poor with communicating the process and the updates on her progression (I don't expect a call everyday, but at least like "hey...your dog is going for surgery and will be ready by such and such date"). I had to call and inquire about the dog to find out when she was going to surgery and when she would be ready. She was spayed on a Wednesday, and dogs are usually available the next day, but since it was Thanksgiving I was to pick her up on Friday.
I show up on Friday and I couldn't take her home, they didn't have her shot records and the shot record place was closed. Frustrating, but I went home and returned the next day, when we were finally able to take her home. I immediately got her groomed, she had horribly matted hair, smelled of urine and even had feces matted in with her hair. I wonder why HALO was unable to remove the matted feces? They had her at least a week, and at the time I adopted her I was told they had accepted her from the county shelter on 11/14, so I find that ample time to remove matted hair.
The day I got her home I was standing near the dog, watching her eat. I noticed something odd on her butt....was it string? No, no....it was a worm...and there were more! HALO was closed by the time I noticed the worms. Sunday morning I took the dog out of her crate only to find MANY worms, so exciting! I called HALO and the person on the phone told me they are usually dewormed when they are spayed, so perhaps she is just shedding the worms? They looked up her information and shockingly, there isn't any deworming information for the dog I adopted.
I was told it would be best to get an OTC de-worming medication at a pet store. Don't worry- I'll be taking her to the vet first thing to get her some actual medical care. She also has a cough, which I didn't notice on the day I adopted her. So...was the dog dewormed or not? What kind of care is being given to these dogs, and why can't these people get their information and records straight? I paid a steep price for adoption thinking that it was going to a good cause and that this rescue was providing for homeless animals, now I'm thinking absolutely not.
Maybe the people that work there care for the dogs, but perhaps the organization itself does not. **UPDATE** It seriously gets better. I got a call today from HALO saying the dog I adopted was diagnosed with kennel cough and should have gone home with an antibiotic, but didn't. I've had her groomed (around multiple other dogs) and around my dog at home, so possibly exposing many other dogs due to their irresponsibility.
Awesome. I do suppose, at least they figured this out and called me? They offered to give me antibiotics for the kennel cough, but I have decided to call my vet for treatment (whom we saw promptly Monday morning for her skin lesions and worms). Shame on HALO. My husband and I wanted to add to our "rescue" family w/ a pup (we have a rescue 13 yr. old tabby and a 4 yr. old Chi). They encouraged us to spend time w/ the pup we chose and when we said we needed to know she'd be okay w/ our cat-they did a cat check and then we made sure they'd allow a "meet and greet" w/ our Chi.
We came back the next afternoon w/ not only our Chi but our older grandkids who spend 3 afternoons a week in our home. They let us take our time and were very helpful to get the chip, license, and her medical records ready for us. It was a bonus to get the coupon book and the bag of food to start her off with! Everyone there was just great! We went w/ Halo b/c our son and daughter had just rescued from them the week before.
Our new little girl fits right in w/ our "clan". Thank you so much all of you at Halo!!! I worked here for a few weeks. What I experienced was appalling. The management only keeps around their "friends", and allows them to be as lazy as possible. I experienced multiple cases of animal neglect/abuse, all leading to the death of the animals. The first was a sick kitten covered in its own feces. I told the medical crew, who were too interested in their own conversation to care.
I finally demanded that they take a look at this tiny kitten. They acted extremely put out, stormed into the room and angrily yanked the kitten out of the container. That's the last time I saw the kitten alive. Another dog was bleeding from a botched neuter. They were too lazy to care, so they had one of the, as they call it, "underlings", take him back to his cage and he died shortly after. Another cat was given far too much anethesia, almost drowned itself in a water bowl.
I notified the managers... Who again, couldn't care less. The cat passed away. The owners are a couple of immature ladies who care more about flirting with the male staff than actually helping animals. They get their dogs from county, ($20), then sell them for hundreds. After having a ton of people ask me why this was, I went to management and asked what I should say when asked this. I was told that there is no reason other than to make money.
They are cared for, nuetered, immunised and chipped through county, all included in the $20. The second they come to Halo, the price multiplies. Yes, this shelter might call itself "non-profit", yet the owners still make quite a living off of these poor animals. Please do everyone a favor and adopt from MCACC. Save yourself some money and stop supporting a group of people who are looking to do a minimal amount of work for high profit at the expense of innocent lives.
So, the concept behind HALO is a good one, but I cannot believe the horrendous process and lack of customer service at this place. Remember - we go there because we want to ADOPT an animal! I have adopted from other shelters before and most recently AHS and had nothing but wonderful experiences. NOT SO with HALO. Let's start with the beautiful dog that I would love to adopt that was picked up as a stray and taken to county.
Ok...so I'm watching this dog for three days to see if anyone claims him and no, he's still there four days later. I call to ask and am told that HALO has already claimed him. So..he goes from a $75.00 adoption fee to $185. Well, OK - I can deal with that. Our 17 year old dog died recently and we really wanted this one, so I start calling. I call and call and call - the phone rings and rings and rings.
I try this twice with no answer. I call a third time and FINALLY someone answers the phone. I give her the dog's number from county because he's not on their site yet and she looks him up and says two people already have applications on him! What? How does that even happen? Nope - can't do another one - that's all they take. Keep checking back. Two days later I decide to go in. He's listed on their website as adoptable - that should mean he's up for adoption.
I go in and wait for 10 to 15 minutes before someone even acknowledges my presence. I tell them who I want to see, she writes numbers down on a piece of paper and then gives me a Meet and Greet form to fill out. I wait another 30 minutes - anxious to get to see this cutie pie and finally a very sweet girl comes out to let me know that there are already two applications on this dog and she can't even let me meet him.
So - technically, he's not adoptable even though their website says that. So, what can I do? She says he's scheduled to be neutered the next day and it's a 7 to 10 day hold after that or some story like that. No one seems to have any real answers. Fast forward 8 days. I keep watching the website and he's still there. We take a trip first to AHS Campus for Compassion and have a wonderful, positive experience looking at well cared for dogs in air conditioned kennels, but don't find want that speaks to the heart like the one at HALO.
So - we drive there. Once again, walk in and wait for a few minutes to be greeted, hearing them talk to a senior man about his dog that was a stray and they now have - holding his dog hostage for hundreds of dollars just because he didn't find his dog at MCCAC within the stray hold time period. The man says he doesn't have the money and apparently there is nothing he can do. Do they really wait the 72 hours??? We approach the desk and the same people from 8 days ago are there.
I tell them who we're inquiring about. She writes the number down wrong and pulls up a different dog. I tell her no, and she writes it down again and then goes to a file cabinet to pull the info. She asks my name and a coworker asks if I've filled out an application. I tell them I filled one out online - but I HAVE NOT GOTTEN ANY RESPONSE. She says well, there are two people already applied for this dog and again we aren't even allowed to meet this poor dog.
So, here is a stray dog who has been kenneled now for 13 days since he was picked up and has ZERO human interaction. He's being held prisoner. I ask what can i do and they go through trying to explain their very complicated, completely unfriendly process. My only option is to keep contacting them to see if #1 or #2 want him. I can't find out if I can even be #3....We went ahead and walked through the place to look around.
Dogs are crowded - 4 to a kennel or in very small kennels. It smells, some are covered with flies. Noone - and I mean noone - was as friendly as the individuals at AHS and THIS PLACE GETS FIRST PICK from county. What a crock... They need to be shutdown and replaced with someone who actually wants to help dogs - not prevent them from being adopted. This place is a SCAM! They are housed in the same building as the Maricopa county shelter and even share the same kennels.
The dogs live in the same condition as a county shelter. The staff know very little about the animals they "rescue" and just read from a print out. We went to the county shelter to meet an adorable Collie that wasn't available when we were first there. We were there when they opened and were told the dog would be going over to HALO. Apparently they have an agreement with the county where they get first pick over the public on which dogs they take.
Then they turn around and charge 10X the adoption price as county. This is NOT a "rescue" nor is it "non-profit". They pick from the county the cutest dogs that they know will get adopted quickly and basically sell them for a profit.